Hyatt Global Care Information

Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best—now and in the future. While we continue to evolve and enhance our safety and cleanliness protocols, here are some new measures you may experience at the Hyatt Regency Hill Country Resort and Spa:
 

	Cleanliness and Safety, With You in Mind Additional measures are being taken with a focus on your safety and peace of mind, such as touch-free options, more frequent sanitization with hospital-grade disinfectants, and exploring and testing the use of electrostatic sprayers. Sanitizer stations prominently placed throughout hotels More frequent cleaning of public spaces and guestroom surfaces GBAC STARTM accreditation, inclusive of detailed cleanliness training Hygiene & Wellbeing Leader to help ensure new protocols are being met Enhanced food safety and hygiene protocols Colleague temperature checks at Hyatt hotels globally, and guest temperature checks at some locations in compliance with local government requirements and in light of local situations and practices Removal of certain high-touch items from guestrooms
	Distance Can't Stop Us From Caring Our social distancing measures help show care for the wellbeing of our colleagues and guests, as we revise capacity guidelines and require colleagues to wear face masks or coverings and appropriate personal protective equipment, and more. Guests are required to wear face masks or coverings in hotel indoor public areas and when moving around in outdoor areas at all Hyatt hotels globally, with some exceptions, based on local laws or guidance. For more details and specific requirements, guests may visit our COVID-19 Travel Updates page, contact their hotel directly, or visit the hotel website. Social distancing signage Personal protective equipment, worn in accordance with local guidance Elevator spacing and revised maximum capacity guidelines—elevators, fitness centers and more Reconfiguration of meeting room set-ups Knock-and-go contactless room service
	Less Contact, More Care New and enhanced digital amenities* in the World of Hyatt app can put you in control of how you connect with us—from check-in to dining and more, contactless care is just a tap away. Mobile check-in and checkout Mobile Entry In-room Chromecast Curated meditations from Headspace Grab-and-go meal ordering Hotel stay bill